Rare Blue Moon Marketing Fulfillment Policy
At Rare Blue Moon Marketing, we strive to provide exceptional service and deliver quality results to our clients. This Fulfillment Policy outlines our commitment to fulfilling your orders and ensuring your service satisfaction.
Order Processing
Confirmation: Upon receiving your order, we will send you a confirmation email detailing the services requested and the estimated timeline for completion.
Review: Our team will review your order to ensure all necessary information is provided. If additional details are needed, we will contact you promptly.
Timeline: Orders are processed within 1-3 business days. Complex projects may require additional time, which will be communicated during the order confirmation.
Service Delivery
Quality Assurance: We are committed to quality in all our services. Our team of experts will ensure that the final deliverables meet your specifications and our high standards.
Communication: We will regularly update you on the progress of your order and communicate any delays or issues immediately.
Revisions: We offer up to two rounds of revisions to ensure your complete satisfaction. Additional revisions may incur extra charges, which will be discussed and agreed upon beforehand.
Fulfillment Guarantee
Timely Delivery: We guarantee that all services will be delivered within the agreed timeline. In the event of unforeseen delays, we will notify you and work to resolve the issue promptly.
Satisfaction: Your satisfaction is our priority. If you are unsatisfied with the final deliverables, please contact us within seven days of receipt, and we will work with you to make it right.
Returns and Cancellations
Cancellations: Orders can be canceled within 24 hours of placement without penalty. After 24 hours, a cancellation fee may apply depending on the order’s progress.
Refunds: Refunds are assessed on a case-by-case basis. If we fail to deliver the agreed-upon services or the final deliverables do not meet the outlined specifications, you may be eligible for a partial or full refund.
Contact Us
If you have any questions or concerns about your order, contact us. We are here to assist you and ensure your experience with Rare Blue Moon Marketing is exceptional.
You agree to the terms outlined in this Fulfillment Policy by placing an order with Rare Blue Moon Marketing. Thank you for choosing us to support your marketing needs.